Closing dates this Christmas

Hi there,

We have been working extremely hard all this year, so we have decided to take a few days off for Christmas this year. Please read below for our Christmas and New Year closing dates, and shipping arrangements once we re-open on January 4th 2010:

Ordering
We are still accepting orders from our website during the Christmas and New Year holidays. Orders placed after December 23rd will be processed when we re-open on January 4th 2010.

Shipping
We will start shipping orders from January 4th 2010. Orders will be shipped in the order they were received and there may be 1-3 days delay in getting all orders shipped.

Stock levels and prices
Stock levels on all products are correct as of December 23rd. Stock levels are not updated again until we start processing orders on January 4th, which means that some items may be sold out although they appear to be in stock. If you place an order and the item is not in stock you will be notified on January 4th and we will ensure that the product is shipped to you as soon as we have it back in stock. We will also advise you of the expected delivery date.

Prices are based on the items currently in stock. Even if an item sells out we will still supply it at the same price as advertised.

Sales and support queries
Sales and support queries received between December 23rd 2009 and January 4th 2010 will be dealt with when we re-open on January 4th. We ask that customers refrain from sending duplicate emails as this will not speed up processing the enquiry.

May we also take this opportunity to wish all our customers a very Happy Christmas and a Prosperous New Year.

-jayo